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Services

Services



Services Overview

This page provides services that are available through Lessonslearned.info.
Increasing familiarization of lessons learned, i.e., to grow the discipline of evaluation
• Facilitating lessons learned discussions, i.e., to support project management maturity
• Training of project team members, i.e., to obtain Professional Development Units (PDUs)/Continuing Education Units (CEUs)
• Support the management of lessons, i.e., through reliable information technology methods
• Analyzing lessons learned to gain additional perspectives, i.e., to verify conclusions

Operating Environment

The content developed by lessonslearned.info for you becomes your property to maintain and enhance as appropriate. Therefore, we have standardized on popular industry software applications. Media creation is a primary function, whether it is to support presentations or workshops. To review the primary software applications and tools utilized by with learned.info click here Software Library and Development Resources.


SERVICE DESCRIPTION LINKS/EXAMPLES
SPEAKING ENGAGEMENTS
Presentations are primarily for professional association chapter meetings and conferences to review best practices.
Topics related to lessons learned in projects are customized based upon association requirements.
WORKSHOPS
  Sessions to capture or discuss lessons learned Scheduling is situation specific.
Agenda to be discussed.
TRAINING AND DEVELOPMENT
Project Evaluation and lessons learned competency development for project team members.
Courses are tailored at the introductory, intermediate and advanced level.
See References under the Resources menu.
INFORMATION TECHNOLOGY SUPPORT
Lessons Learned Capture Form
Note: This form can be installed on client's intranet or hosted on an ISP server.
The web-based form captures lessons across 5 process groups and 9 knowledge areas - done right, wrong and differently. As lessons are collected, they are forwarded to a pre-set email location as a .CSV file for import into MS Excel or a database. This service is referred to a third party organization.
Stakeholder Operational Support (SOS)
  Survey Development
These are comprised of open and closed-ended questions that seek to capture lessons.
Interviews are transmitted via electronic forms to allow incorporation into lessons learned database, repository or knowledge management system.