Case Studies
Cases
A case study is a qualitative research method used to examine real-life situations, which can provide supporting rationale for the application of new ideas. Case studies are used to prove theories and involve empirical inquiry.Cases can help Project Team Members (PTMs) understand complex issues. LL is both an input to and output of a case study, whereby key lessons are elaborated upon to provide supporting details. PTMs should review case studies before conducting LL and to develop a case study after completing LL.
To develop a case study:
- Select the case
- Categorize the case, i.e., through process groups and knowledge areas
- Define the research questions
- Determine the lessons
- Outline data and information gathering methods
- Perform analysis
- Conduct LL
Note: The new book coming out in 2011 presents other cases with analysis.

- GMP Training - Learning from Other's Mistakes
- A Lessons Learned Repository for Computer Forensics
- Categorizing Intelligent LL Systems
- Considerations in Acquisition Lessons Learned System Design
- Facilitating Knowledge Sharing through Lessons Learned System
- Hurricane Katrina
- Implementing Inspections at Air Touch Cellular
- Intelligent Lessons Learned Systems
- Journaling: A Learning Tool for PM Training and Team-building
- Kentucky Transportation System
- NASA_Better Mechanisms for Sharing Lessons Learned
- Raytheon: Criteria for Lessons Learned