Research
Approaches to Conducting Research
The research protocol is the procedure used to gather data, information or knowledge to clarify understanding and make decisions. Research involves a systematic but flexible method to obtain facts, figures and supporting content. If/then hypotheses are an inherent part of research methodology. Approaches to research are quantitative (numbers oriented) and/or qualitative (values-based).Project Team Members (PMTs) spend approximately 90% of their time communicating and engage a variety of activities to complete research, including: phone calls, emails, meeting and other forms of correspondence. Research is integrally related to project management and may utilize evaluation-related processes as a framework. These activities can be viewed across the process groups and knowledge areas as depicted below.

Initiating | Planning | Executing | Monitoring / Controlling | Closing | |
---|---|---|---|---|---|
Communications | Determine Stakeholder Relationships | Focus Groups Interviews Surveys | Participant Observation | Information Distribution | Performance Reporting |
Cost | Opportunity / Sunk Costs | Top Down / Bottom Up / Parametric | IRR / NPV | Earned Value Analysis | Payback Period / Return on Investment |
Human Resources | Job Role Determination | Job Description | Responsibility Assignment Matrix | Productivity Per Person | Job Evaluation |
Integration | Case Studies | Comparative / Competitive Analysis | Internal Benchmarking | Best Practices | Archive Records |
Procurement | RFI | RFP | SOW | Service Level Agreement | Contract Signoff |
Quality | Criteria / Values | Change Management | Verification / Validation / Testing | Change Control | Inspection / Audit |
Risk | Flow Chart/Process Map | Decision Tree / Logic Model | Risk Breakdown Structure | Monte Carlo / Simulation / Delphi | Cause / Effect Analysis |
Scope | Requirements Gathering | WBS / WBS Dictionary | Requirements Management | Configuration Management | Value Stream Map |
Time | Timeline / Schedule | PERT / AON / AOA | Fast-tracking / Crashing | Critical Path / Dependencies | GANNT / Milestones |